Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, including your name, email address, telephone number, project address, requested services, availability, and other details you include in an estimate request or communication.

We may also collect limited technical information when you use our website, such as browser type, device type, pages visited, referring page, and general usage information. This information helps us maintain and improve the website.

2. How We Use Information

We may use information we collect to:

• Respond to estimate requests and questions.
• Schedule appointments and communicate about potential or active projects.
• Provide construction, remodeling, and customer-care services.
• Operate, secure, analyze, and improve our website and business processes.
• Comply with applicable laws and protect our legal rights.

3. Contact Requests and Internal Notifications

Submitting the public estimate-request form does not enroll the submitter in a text-message program. Prestige Design Build LLC does not use the form to obtain consent to send marketing or recurring SMS messages to prospective customers.

Contact-request details may be delivered by email and by internal transactional alert to authorized Prestige Design Build LLC representatives so they can respond to the request. Evolve & Elevate Media Development LLC operates those staff notifications through its Evolve & Elevate Client Website Alerts program.

Only separately authorized business representatives are eligible for that program. Its written consent process, frequency disclosure, STOP/HELP instructions, privacy policy, and terms are available on the Evolve & Elevate SMS Consent page.

4. When We Share Information

We may disclose non-SMS information to service providers that help us operate our website, deliver email, host data, or provide services for our business, including Evolve & Elevate Media Development LLC as our website and internal-notification provider. These providers may use information only to perform work on our behalf. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction.

5. Cookies and Analytics

Our website may use cookies or similar technologies that are necessary for site operation, security, and basic analytics. Browser settings may allow you to limit cookies, although some site functions may not work as intended after doing so.

6. Data Retention and Security

We retain information only as long as reasonably necessary for the purposes described in this policy, our business records, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.

7. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. External Links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

9. Your Choices

You may ask to review, correct, or delete personal information we maintain about you, subject to legal and recordkeeping requirements.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

11. Contact Us