Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, including your name, email address, telephone number, project address, requested services, availability, and other details you include in an estimate request or communication.

We may also collect limited technical information when you use our website, such as browser type, device type, pages visited, referring page, and general usage information. This information helps us maintain and improve the website.

2. How We Use Information

We may use information we collect to:

• Respond to estimate requests and questions.
• Schedule appointments and communicate about potential or active projects.
• Provide construction, remodeling, and customer-care services.
• Operate, secure, analyze, and improve our website and business processes.
• Comply with applicable laws and protect our legal rights.

3. Mobile Information and Text Messaging

When a person separately agrees to receive text messages from Prestige Design Build LLC, we may use the provided mobile number to send transactional notifications related to estimate requests, appointments, project updates, or customer care. Message frequency varies based on request and project activity. Message and data rates may apply.

Reply STOP to opt out of future text messages. For help, call (410) 733-9966 or email rfannin@prestigedesignbuildllc.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We do not sell or rent mobile numbers. Submitting the website estimate request form does not, by itself, enroll the submitter in marketing text messages.

Authorized recipients can review and complete the written enrollment process on our SMS Consent page.

4. When We Share Information

We may disclose non-SMS information to service providers that help us operate our website, deliver email, host data, or provide services for our business. These providers may use information only to perform work on our behalf. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction.

The mobile information, text-message opt-in data, and consent described in Section 3 are excluded from sharing with third parties or affiliates for their marketing or promotional purposes.

5. Cookies and Analytics

Our website may use cookies or similar technologies that are necessary for site operation, security, and basic analytics. Browser settings may allow you to limit cookies, although some site functions may not work as intended after doing so.

6. Data Retention and Security

We retain information only as long as reasonably necessary for the purposes described in this policy, our business records, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.

7. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. External Links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

9. Your Choices

You may ask to review, correct, or delete personal information we maintain about you, subject to legal and recordkeeping requirements. You may also opt out of text messages at any time by replying STOP.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

11. Contact Us